Retrace Enterprises ยท Brand Style Guide

Brand Style Guide

A unified brand system for company websites, product interfaces, documentation, marketing and support. The goal is to make every Retrace product recognisable, credible and consistent while preserving appropriate product-level identity.

Brand positionPractical
VoiceDirect
Visual approachProfessional
GovernanceConsistent

Brand Foundation

The character Retrace should express everywhere.

Consistent, not generic
Purpose

Practical specialist software

Retrace exists to create direct, useful tools for real problems without unnecessary burden.

Personality

Capable and grounded

Confident, clear, technically competent and human without sounding corporate or artificial.

Promise

Respect the user

Respect time, privacy, device resources, money and the customer's right to understand what they are buying.

Proof

Show real work

Use genuine screenshots, accurate claims, transparent pricing and accountable support.

Visual System

Core presentation rules for the company and products.

Visual System
ElementRetrace StandardUseAvoid
Primary paletteDeep navy/charcoal with restrained green and blue accentsCompany pages, dashboards, documentationRandom colour shifts between pages
TypographyModern system sans-serif with strong hierarchyReadable interfaces and marketingDecorative fonts in core UI
LayoutSpacious cards, clear sections, strong alignmentProfessional and accessible presentationOvercrowding and novelty-first layouts
ImageryReal product screenshots, diagrams and purposeful visualsEvidence and explanationFake dashboards or irrelevant stock art
Product accentsArmarium neutral/green, BulkHound orange/blue as defined, Stone #10B981 / #34D399Distinct product identity within one ecosystemBreaking overall family resemblance

Voice & Messaging

How Retrace should speak to customers.

Use

Direct language

  • State the problem.
  • Explain the result.
  • Show the evidence.
  • Be honest about limits.
Avoid

Inflated marketing

  • No fake AI claims.
  • No fake urgency.
  • No unsupported superlatives.
  • No invented testimonials.
Support Tone

Accountable and respectful

Acknowledge the issue, explain the next action and avoid blaming the customer.

Brand Governance

Controls that keep the ecosystem coherent.

Templates

Shared foundations

Use common page, email, support and release templates.

Review

Pre-release brand check

Check logo, colour, terminology, tone and claims before publication.

Consistency

Connected ecosystem

Maintain shared navigation, footer, legal and support patterns.

Evolution

Change deliberately

Update the guide when a repeated pattern is formally approved.

The brand guide should support product individuality without allowing every product to look like an unrelated company.